Privacy Policy for WebSavian Solutions LTD
Effective Date: 13/05/2025
At WebSavian Solutions LTD (“WebSavian,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data, as well as your rights under the Nigerian Data Protection Regulation (NDPR).
1. Information We Collect
We may collect the following personal and business-related data:
- Full Name
- Email Address
- Phone Number
- Business Name and Details
- Billing and Payment Information
- Service Preferences
- Project Content (e.g., logo files, text, photos)
- IP Address and Browser Data
- Usage data from our platforms, including WebSavian Connect
2. How We Collect Data
We gather information via:
- Website forms and contact pages
- Live chats and WhatsApp
- WebSavian Connect platform
- Social media direct messages
- Cookies and tracking tools (e.g., Facebook Pixel, Google Analytics)
- Email and phone communications
3. Why We Collect Your Data
We use the information we collect to:
- Deliver and manage our digital services
- Process payments and send invoices
- Communicate project updates
- Provide customer support
- Conduct internal audits and service evaluations
- Send newsletters, offers, or updates (with consent)
- Improve our services through analytics
4. Use of Third-Party Services
We may share your information with trusted third parties that help us operate effectively:
- Payment processors
- Web hosting providers
- Marketing tools (e.g., Meta, Google Ads)
These third parties are under confidentiality agreements and are obligated to handle your data responsibly.
5. How We Store and Secure Your Data
- Data is hosted on secure servers with restricted access
- Communications are encrypted using TSL & SSL protocols
- Access is limited to authorized personnel only
- Staff are trained in confidentiality and data protection
6. Data Sharing and Disclosure
We do not sell or rent your personal data. We may only disclose your data:
- To comply with legal obligations
- To enforce our Terms and Conditions
- To prevent fraud, misuse, or harm
7. Your Data Rights
As a user, you have the right to:
- Request access to your data
- Request corrections or updates
- Request deletion of your data
- Withdraw consent or opt out of communications
To exercise any of these rights, email us at: support@websavian.com
8. Cookies & Tracking
We use cookies to improve your experience, track usage, and serve relevant ads. You can control cookie preferences through your browser settings.
9. Retention Period
We retain your data for as long as necessary to provide our services or as required by law. Inactive accounts are deleted after 365 days without request.
10. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy, contact us at:
WebSavian Solutions LTD
Email: support@websavian.com
We may update this Privacy Policy periodically. Continued use of our services means you agree to any revisions.